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View Full Version : Cannot login to Windows on "lock" screen



billjo2
01-08-2010, 10:30 AM
Both of my Windows computer (XP and Server 2008) are configured to lock after 15 minutes of activity (by using a screensaver with the password option). Once this happens, I cannot control the mouse or keyboard using Mobile Air Mouse to login (unlock) either computer. Once I go to the physically connected keyboard to type in my password to login to the OS, Mobile Air Mouse works fine. How do I get around this limitation? I cannot get up and go over to the computer and login every time I want to use it. The same limitation exists for rebooting the computer. Maybe if the server software ran as a service, this limitation could be overcome. Or am I just missing something? Please help -- this is a GREAT product that I'd love to be able to use.

JustXtreme
01-08-2010, 05:40 PM
To add to this, when my computer wakes up from sleep, it prompts for alt-ctrl-del.
can i enter this with the app?

MobileMouseAdmin
01-08-2010, 07:03 PM
This is a security issue with the OS. Windows runs the login screen and UAC windows on essentially a different desktop, which our program doesn't have access to. We have been working with Microsoft on being able to provide this functionality, which we hope to include in a future release.

tolstoy143
01-10-2010, 02:33 AM
glad to know this is a known issue though